NASHVILLE, TN (2023) – Integrity Solutions, a global leader in sales and customer service training, announces the launch of its enhanced customer service training program guide, a step-by-step primer ...

In the fall of 2020, University Libraries introduced a new customer service training program to all its faculty, staff and student employees. This online program is aimed at orienting and training ...

Developing strong mentors and managers has always been an impactful cascade through various levels of an organization, but it may now be more important than ever. Effective leadership is key to ...

AI transforms training. AI is reshaping customer service training by helping agents develop problem-solving skills and emotional intelligence through realistic, adaptive learning environments. Agent ...

Enid Regional Development Alliance has partnered with other organizations in the community to bring a new customer service training program to Enid. The program, called Producing Resourceful, ...

Ask executives from any company that has achieved consistent improvements in customer service and they will tell you that they could not have done it without putting in place a comprehensive and ...

Let me share a secret. (It’s a sort of non-secret secret.) The single most important internal customer service training “technique” isn’t a technique, a best practice, a trick at all. It’s something ...

Get free guidance and exclusive deals to grow your business with business.com+ Business News Daily provides resources, advice and product reviews to drive business growth. Our mission is to equip ...

A group of high school students from across Lawrence County who participate in Youth Leadership Lawrence graduated from an overnight customer service training program at the Double Tree Hotel in ...